Below you will find answers to some frequently asked questions, if you don't see an answer to your question or would like further clarification please don't hesitate to contact us and we would be delighted to give you all the information that you need.

  • Our Courses

    How were the courses designed?

    Our courses have been carefully designed to provide an up-to-date and practical educational experience to ensure that our students are primed to succeed in the professional world of digital marketing. Our comprehensive course materials have been developed in collaboration with leading industry experts.

    How can I access the course materials?

    Once you have registered on a course, you will receive login details to the student area of our website called the Online Learning Centre. This is where you will be able to access all your course materials which include: practical, instructional videos; written content on a variety of topics tailored to your subject area; and vocationally relevant assignments. All course materials are created by industry experts.

    What support will I receive during the course?

    When you register for a course, you will be assigned a personal tutor and be given login details to the student area of our website called the Online Learning Centre. Your personal tutor will guide you through the learning process and you can contact them directly by email or through the forum which can be accessed through the Online Learning Centre.

    If you have any issues or questions about the Online Learning Centre, your payments, your student card or upgrading your course, you can contact Student Services.

    Are your courses accessible for the hard of hearing?

    Yes. All course training videos include subtitles and our tutors are dedicated to providing a seamless learning experience for all students. If you have any specific learning requirements, please contact Student Services at the earliest opportunity.

  • Course Requirements

    English is not my first language. Can I still enroll on the course?

    All you need to begin is an interest in digital marketing. Our certificate, diploma and postgraduate diploma courses have no minimum educational requirement. No matter which course you choose our expert tutors will provide you with all the necessary support and guidance that you need to succeed.

    Do I have to attend any classes if I do the home study course?

    No. There is no requirement to attend any classes if you are doing a home study course.

    Do I have to attend all the classes if I do the part-time classroom course?

    No. There is no requirement to attend all classes if you are doing a part-time classroom course. However, we recommend that you attend as many classes as possible so that you can get the support you need to help you complete your course.

  • Choosing the Right Course

    What are the benefits of doing a home study course?

    Our home study courses offer you the flexibility to complete your assignments when it is convenient for you. This ensures you can work at your own pace but always with the support of your tutor.

    What are the benefits of doing a part-time classroom course?

    By choosing one of our part-time classroom courses, you have the benefit of attending weekly evening or bi-monthly Saturday classes taught by our expert tutors, while also being able to complete the assignments at your own pace. This approach ensures that you receive the optimum support and knowledge required, with the least amount of disruption to your personal schedule.

    Which course is right for me?

    To discuss the option that best suits your needs, please contact us and our experienced course advisors will help you choose the course which is right for you.

  • Assignments

    What will the assignments be like?

    Assignments are designed to be vocationally relevant to your area of study. In general, the skills you demonstrate in your first assignment will be built upon as you work through each assignment. This progression will ensure you can confidently use these skills when you start your new career. With the careful guidance of your tutor, you will be asked to submit a range of work which will include written assignments, practical work, presentations and more.

    How are the assignments submitted?

    Completed assignments are uploaded to our Online Learning Centre. You will get access to the Online Learning Centre once you register for your course.

    How are assignment results given?

    Constructive feedback on your assignment will be available from our secure Online Learning Centre within two weeks of submitting the assignment.

  • During Your Course

    Will I receive a student card?

    We provide student cards at no additional charge. Simply request a student card by contacting Student Services or through the Online Learning Centre, which you will be given access to once you register for your course. You will then receive your student card by post within two weeks. While you don't need a student card to attend class, we recommended requesting one as many retailers will offer discounts to student card holders.

    How long will I have access to the resources on the Online Learning Centre?

    Once you register for your course you will be given access to the Online Learning Centre where you will find all your course resources. Home study students have access to these resources for three years from the date of enrollment. Part-time classroom students have access to these resources for three years from the date of their first class.

  • After Your Course

    Is there a graduation?

    Yes. We hold an annual Graduation Ceremony where all students who have successfully completed a course during the year can receive their award.

    Can I use your logo on my business cards and website once I graduate?

    Yes. We would be delighted for you to use our logo to help you launch your new career. Simply contact us once you have successfully completed your course and we will provide you with the appropriate logo file for your needs.